Terms & Conditions


Please read the terms and conditions below before placing your order. By placing an order with Livingstonautoparts.co.uk you have agreed to the terms and conditions stated below.

General

  1. The owner of the website is Livingston Autoparts Ltd. (‘livingstonautoparts.co.uk’/‘we’/’our’). 
    Registration number:    SC 141277
     
  2. Reference to You/Buyer/Purchaser means the person detailed within the invoice/confirmation email.
     
  3. Your contract for purchases made through the site is with Livingstonautoparts.co.uk
     
  4. By placing an order with us, you warrant that you are at least 18 years old; you are legally capable of entering into binding contracts; that all details you provide to Livingstonautoparts.co.uk for the purchase of ordering or purchasing goods are correct; the credit/debit card you are using is your own and that there are sufficient funds to cover the cost of goods ordered.
     
  5. You agree that all notices made via email satisfy any legal requirements as to those made in writing and you accept responsibility for receiving all emails sent from Livingstonautoparts.co.uk
     
  6. A contract between Livingstonautoparts.co.uk and you will take place when Livingstonautoparts.co.uk confirm your order has been processed and send you a dispatch confirmation email. (whether you receive the email or not). If the pricing or availability of stock should change before we send dispatch confirmation email, then we will cancel/refund your order.  If the goods have already been dispatched, we will inform you as soon as possible.
     
  7. You grant Livingstonautoparts.co.uk a non-exclusive, royalty free worldwide license to use or edit any reviews posted by you.  We reserve the right to publish, edit or remove any reviews without notifying you.
     

Right to Cancel & Returns

  1. Contract may be cancelled no later than 7 working days, beginning on the day you receive the goods by sending an email containing your name, address and order reference number to orders@livingstonautoparts.co.uk.  In this case, you will also be refunded the price of delivery.
     
  2. You are entitled to a refund if notification is received and all items are returned within 28 day from delivery. Any items received after the 28 day return period, will not be refunded or exchanged, but returned to you the customer.
     
  3. Where goods have been received and you wish to return:
     
    1. Contact orders@livingstonautoparts.co.uk or call 01506 402390.  We will provide you with a returns authorisation number along with details on how and where to send your item.
       
    2. Package item securely and include your returns authorisation number and original invoice.  Please note, it is your responsibility to ensure items are packaged adequately to protect against any damage or deterioration. All items are to be returned in “as new” condition and in original packaging. Any items we consider used, tampered, or damaged will result in a deduction of your refund.
       
    3. In the case of a free item being offered as part of a promotion, we reserve the right to substitute the item for that of similar value & quality for any reason that may occur.
       
    4. In the case of a returned product which includes a free item, any free items must be returned as new, and at the same time in its original packaging.  Failure to do so, will result in a charge to that of the free item’s original value.
       
  4. Delivery charges are non-refundable and returned goods must be paid at your expense. (except in accordance of cancelling contract within 7 days)  If you fail to return goods you will be liable for any charges incurred in relation to attempts to collect the goods.
     
  5. We will process your refund once we have received and processed the returned goods as soon as possible and in any event, within 30 days notice of cancellation.

 

Processing of Orders

  1. Payments made by credit or debit cards may be subject to additional online verification.  We shall be entitled to process your data in accordance with the terms of our privacy policy.  All information provided by you will be treated securely and in accordance to the Data Protection Act 1998.
     
  2. Livingstonautoparts.co.uk debits payment on day of dispatch except where goods have to be specially ordered from supplier/manufacturer and are Non-Returnable. You will be notified in advance if this is the case.

 

  1. Whilst all efforts are made to ensure accuracy and description, specifications and pricing there may be occasions where errors arise.  Should such a situation occur, Livingstonautoparts.co.uk cannot accept your offer.  In the event of a mistake you will be contacted with a full explanation and a corrected offer.  The information displayed is considered as an invitation to purchase, not as a confirmed offer for sale.

 

Delivery

  1. The period stated within which you will receive your order is approximate.  No deliveries will be made on Sundays or Bank/Public Holidays.
     
  2. You will have the right to cancel any order without liability to us if delivery is more than 30 days late from when we have confirmed.
     
  3. The condition and quantity of goods as recorded by us on dispatch from our place of business will be conclusive evidence as to what is received by you unless evidence proves otherwise.
     
  4. Any claim that goods have been delivered damaged will be notified by you to us and where appropriate, the carrier within 7 days of delivery.
     
  5. If your items is over-sized or over-weight (over 25kg) you may incur an additional price.  If this is the case you will be contacted once your order is placed.
     
  6. Please note, when shipping orders internationally, cross-border shipments may be opened and inspected  by custom authorities.

 

 

Warranty

  1. Each of the Goods are supplied with the benefit of a warranty given by the Goods’ manufacturers – details of which will be provided to you with the Goods or otherwise on request.
     
  2. If Goods become faulty during the warranty period for reasons unconnected with your acts, omissions or misuse of the Goods, you must notify us in writing and/or by completing a warranty claim form and return such Goods to us. We shall then return the Goods to the manufacturer for review and testing.  Based on the manufacturers’ opinion we shall repair, replace or not provide any of the aforementioned.  The manufacturers’ opinion shall be final and binding and we shall have no further liability to you.

Miscellaneous

Livingstonautoparts.co.uk may amend these Terms & Conditions from time to time, and place the new version on the site.  For users purchasing goods or registering on the Site for the first time, all purchases will be governed by the amended terms.  Otherwise, such changes will be effective to existing users 30 days following posting of amended version.  Your continued use of the Site following posting of these changes constitute your acceptance of such changes.